Open88 believes that the joy of gaming only truly matters when it is done responsibly. We provide a wide range of tools and resources to help you stay in control — so gaming always remains entertainment, never a burden.
Betting is for entertainment only. Never wager money you cannot afford to lose. This platform is for individuals aged 18 and above only.
At open88, we don't just offer an online gaming platform — we build a safe, transparent, and responsible environment for every one of our members in Malaysia. Responsible gaming is not just a slogan; it is at the core of how we operate every day.
We understand that for most players, wagering is an enjoyable leisure activity — a way to unwind after a long day or share in the excitement of their favourite sport. However, we also recognise that for some individuals, it can become problematic if not kept in check.
That is why open88 continuously invests in developing comprehensive self-control tools, awareness programmes, and early detection systems to identify players who may need support. Our dedicated team is always ready to assist any member facing challenges related to their playing habits.
Our responsible gaming policy is reviewed regularly by independent experts and updated in line with international best practices in the regulated gambling industry. We take pride in our record of providing an environment that is not only entertaining, but genuinely cares about the wellbeing of every member.
open88 is a platform fully committed to responsible gaming standards. Every product decision we make is evaluated through the lens of player safety and well-being.
The majority of open88 players play within healthy, controlled limits.
Did You Know? Players who set daily or weekly limits tend to enjoy a more positive and longer-lasting playing experience compared to those who play without limits.
If you or a loved one needs help, contact Malaysia's mental health support lines: Befrienders KL – 03-7956 8145
All these tools are accessible directly through your account settings. No fees, no red tape — control is in your hands.
Set a limit on the total deposit amount you allow within a daily, weekly, or monthly period. Once the limit is reached, our system automatically blocks additional deposits until the next period begins. Limits can be reduced immediately, but a 24-hour waiting period applies to increase them — a safety measure we have deliberately designed.
Choose how long you want to play in a single session. When the set time is nearly up, open88 will send you a reminder. Once the limit is reached, the session ends automatically and you will need to log in again to continue — giving you time to rest and reflect.
If you feel you need to stop entirely for a period, you can activate self-exclusion for 24 hours, 7 days, 30 days, 90 days, or 12 months. During this period, your account will be fully blocked and no login will be permitted, even at your own request.
Not ready for full exclusion but feel like you need a short break? Use the cool-off feature to block access for a few hours or a few days. This gives you space to recharge without having to make a long-term decision.
View all your transactions, wagering activity, and play patterns in detailed reports. This data helps you objectively understand your own playing habits — how much has been wagered, number of sessions, and your play time patterns.
Enable automatic notifications that will alert you when your deposit limit is nearly reached, when you've been playing for a set period, or when your play patterns show signs that need attention. All notifications can be configured to suit your needs.
Problem gaming often starts gradually and goes unnoticed. Recognise these early signs before they develop into something more serious:
If you recognise two or more of the signs above in yourself or a loved one, it's time to seek help. The sooner you act, the easier recovery becomes.
Answer the following questions honestly to assess whether your playing habits are still under control:
1. Have you ever played longer than you planned?
2. Has wagering ever caused you financial problems?
3. Do you play to escape problems or stress?
4. Have your loved ones ever expressed concern about your playing habits?
5. Have you ever tried to stop but couldn't?
If many of your answers lean towards the "yellow" or "red" options, consider using open88's self-control tools or contact our support team.
Decide how much you are willing to lose before you start playing, and stick to that amount without exception.
Use open88's session limit feature or set a reminder on your phone so you don't lose track of time.
Betting is paid entertainment, like going to the movies. Do not expect it to be a steady source of income.
If you have reached today's loss limit, stop. Chasing losses almost always leads to even greater losses.
Avoid playing when you're stressed, sad, or angry. Decisions made under emotional strain rarely end well.
Step away every 45–60 minutes. Stand up, drink some water, and rest your eyes from the screen to clear your head.
Betting with borrowed money, credit cards, or emergency savings is a serious red flag that should not be ignored.
Keep betting as just a small part of your leisure time. Maintain other hobbies, sports, and social activities.
Share your playing habits with someone you trust. Social support is one of the strongest safeguards against gambling problems.
Enable deposit limits, session time limits, and notifications in your account settings. These tools are here to help you — use them.
Access the platform via the open88 website or mobile app. Make sure you log in using your valid account credentials.
Click on your profile icon in the top right corner, then select "Account Settings" or "Security & Limits" from the dropdown menu.
Look for the tab or section labelled "Responsible Gaming", "Play Limits", or "Self-Control" in your settings menu.
Choose the type of limit you want to activate — deposit, session time, loss, or self-exclusion. Enter a value that suits your budget and needs.
Review your settings and confirm the changes. Deposit limits and reductions take effect immediately. To increase a limit, a 24–48 hour waiting period applies as an additional safety measure.
The open88 customer support team is available via 24/7 live chat to help you set limits, apply for self-exclusion, or get more information about available support resources.